NMK - Business Coaching and Communication - It Will Happen Again Preparing for the Next SARS Outbreak

“It Will Happen Again”: Preparing for the Next SARS Outbreak

“A new infection can spread with lightning speed, thanks to international travel” said Cynthia Price, MD. Still, SARS taught the world a very important lesson: crisis preparedness! Yes! Crisis preparedness must be one of your top business priorities; that’s why, the authors of “It Will Happen Again: What SARS Taught Businesses About Crisis Management” provided …

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NMK - Business Coaching and Communication - “It Will Happen Again” What SARS Taught Businesses About Crisis Management

“It Will Happen Again”: What SARS Taught Businesses About Crisis Management

In this article, the authors modified Mitroff and Pearson’s (1993) work on crisis management planning and offered further suggestions according to the lessons learned from the SARS outbreak. They suggest that: Infectious diseases like SARS affect small firms qualitatively and quantitatively more than large multinationals.  Factors such as production and assembly, sourcing of supplies, source …

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NMK - Business Coaching and Communication - 3 Dimensions to Successful Employee Empowerment

3 Dimensions to Successful Employee Empowerment

The study conducted by Gaudreau Meyerson and Blanchard Dewettinck on employee empowerment, entitled “Effect of Empowerment on Employees Performance”, revealed that the implementation of employee empowerment dimensions in an organization leads to an improvement in workforce performance.  The authors state that “employee empowerment has widely been recognized as an essential contributor to organizational success”, but …

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NMK - Business Coaching and Communication - Can CEO Credibility Boost Employee Engagement

Can CEO Credibility Boost Employee Engagement?

We have discussed in the previous post, based on Linjuan RitaMen’s research, that CEO credibility highly impacts the image of a company, but that’s not all! A CEO who is deemed as trustworthy nurtures positive employee evaluation of the company; hence, “fosters employee engagement and organizational involvement, as well as enthusiasm and passion for work.” …

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NMK - Business Coaching and Communication - CEO Credibility in the Eyes of Employees Does It Affect Corporate Image

CEO Credibility in the Eyes of Employees: Does it Affect Corporate Image?

Linjuan RitaMen investigated how CEO credibility, which includes expertise and trustworthiness, impacts the employees’ perception of organizational reputation. Since the CEO is the face of the company, he/she highly impacts the firm’s image internally and externally. Through leadership and power, a CEO is able to influence the perception, attitude, and performance of the employees too. …

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