Description

If there’s anything we’ve learned about successful discussions, it would be: good communication leads to good negotiation. In fact, communication is proportional to negotiation: the more you know how to communicate, the more you know how to negotiate. To put it another way, the better your communication skills are, the better your negotiation skills will be, the better results you will make.

So, get ready to make all your business negotiations go as planned!

What exactly is negotiation? What makes a negotiation successful? What are the keys to a fruitful discussion? What role does communication play in negotiation? How can we use good communication in negotiation? What advantages does a good communicator have in typical situations? What are the tools and steps for an efficacious business negotiation? How can you reach a win-win situation? What alternatives do parties have when a negotiation fails? What about mediation when it comes to negotiation?

We can’t wait to share with you all of our expertise in business communication and negotiation! What are you waiting for?! Register now!

Learning Outcomes

• Understand the concepts of negotiation, communication, mediation, and how they are related
• Discover the elements of effective negotiations
• Develop your communication skills to become a better negotiator
• Get a step-by-step guide to fruitful negotiations
• Master the negotiation techniques for sales, contracts, debts, or any other business agreement
• Learn about the best and worst alternatives to a negotiated agreement (BATNA and WATNA)
• Understand the role of a mediator in business negotiations
• Realize the secrets of mediation for successful negotiations
• Get all the toolkit to manage the negotiation and mediation process

Class Hosting

• This training will be hosted on Zoom
• Your individual link will be emailed to you after you register
• Missed a part of it? Don’t worry. The recording will be made available for 48 hours so you can re-watch in your own time.
• Due to limited seating in each class, all tickets purchases are final.