The reason why vocal cues are pivotal while communicating a crisis is that they can strengthen the clear delivery of a message and can highly influence the credibility of the speaker. Here’s what De Waele et al. (2020) suggested to help you ace communication, precisely vocal cues, in times of business crises: Your Voice Pitch …
Tips to Use Your Vocal Cues in Crisis Communication Read More »
Body language, or nonverbal communication is vitally essential in sales. “It can tip salespeople off if the prospect is impatient and skeptical or enthusiastic and interested in sales presentation.” Body language in business, and chiefly in sales, is so powerful as the prospect can leak different information without even being aware of it! What are …
John R. Darling, who examined Trans‐Technologies’ business crisis discussed in the previous blog post, presented 15 keys to help you turn any crisis into an opportunity. Key #1 Each business crisis is unique; therefore, every one of them requires a unique response. Key #2 “Crisis management is not mismanagement”. Not any plan must be used …
Crisis Stories: Keys to Turn Your Crisis into an Opportunity Read More »
According to the writer John R. Darling, Trans‐Technologies’ crisis “has taught the world of international business that a crisis can occur with little or no warning, anywhere, anytime. And it can happen to any business firm, large or small, national or international. It is, in other words, the safest of assumptions that a crisis looms …
Crisis Stories: An Important Lesson from Trans‐Technologies’ CEO Read More »
“Negotiation is the process of guiding a discussion of differing wants and needs toward a mutually rewarding agreement.” “93% of communication is nonverbal”. This rule is very much applicable on negotiation as it is a specialized form of human communication. Sending and receiving nonverbal messages in business negotiation highly impacts the outcomes of any agreement …
How to Use Nonverbal Communication in Negotiation Read More »
